Calls
412
+12%388 analysed
Your customers already told you. Nobody was listening.
CallIntel reads the calls you already record and tells you who to call back and what you missed.
Booked
61
+9%74 follow-ups asked
Missed
97
+18%24% of all calls
Avg length
2:48
-0:04315 answered
Needs action
₹3,15,000Estimated revenue at risk126 calls and follow-ups at ₹2,500 a call
Live
nowNeha VermaBookeddemo class
12m+91 ••••• ••208Missedsix-month course
34mKavya SinghFollow-upplacement help
1h+91 ••••• ••417Follow-upweekend batch
2hAman GuptaBookedthree-month course
Reads calls from
Ringba
Google Drive
Google Sheets
Upload
English, Hindi, Hinglish and 100+ more
Connect once. Every call gets read.
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Connect a source
Ringba, a Drive folder, a Sheet of links, or upload.
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Every call transcribed
Your team and the caller, told apart. Hinglish included.
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Findings, with proof
Each one links to the second it was said.
One call, taken apart.
Six example calls from six countries, in the language the caller used. Pick one.
For businesses that live on calls.
Real estate
Wanted a 3BHK under ₹90L, no site visit booked
E-commerce and D2C
Wanted COD on a prepaid-only order
Coaching and education
Asked about EMI on fees, none offered
Clinics and dental
Asked for a Sunday slot, clinic closed
Home services
Quoted ₹2,400, callback promised, no date
Auto dealers and service
Asked for a test drive at home
Loans and insurance
Asked about part-prepayment charges
Travel and hospitality
Wanted a refund on a cancelled booking
Illustrative findings, in each industry’s own words.
What a month of calls is telling you.
Missed calls
See the hours your phone rings out.
Missed calls by hour
73 calls rang out while you were open, worst at 13:00 to 14:00.
12a
3a
6a
9a
12p
3p
6p
9p
14 missed
Nobody picked upAnsweredOpen hours
24 of 97 rang after hoursopen 9 to 7, Mon to Sat
Follow-ups
Every promise made on a call, with a due date.
Weekly digest to Telegram, Slack or emailFollow-ups
Rohit SharmaWants the fees in monthly EMIs24 Sep, overdue
+91 ••••• ••417Call back about the weekend batchNo date
Neha VermaConfirm Saturday’s demo class28 Sep
Aman GuptaSend the brochure on WhatsApp29 Sep
Weekly digest
Brightpath Academy, this week
- 23 missed calls, 9 at lunch
- 18 follow-ups overdue
- 3 more asked for a weekend batch
TelegramSlackEmail
What callers want
What people ask for, including what you don’t offer.
What people called about
Six-month course142
Fees and instalments88
Placement help57
Free demo class24
Weekend batch9
Asked for something you don’t offer
9wanted a weekend batch
Weekend batch hai kya? Weekdays mein meri job hoti hai.+91 ••••• ••417, 27 Sep, one of 9Ask
Ask all your calls a question, in plain English.
Ask
Why did people who asked about fees not join?
The most common reason: 14 of the 88 calls about fees asked for EMIs, and none were offered one.
Monthly EMI ho sakta hai kya? Ek saath itna nahi ho payega.Rohit Sharma, 22 Sep, one of 14Team
Who books, who needs coaching, and why.
Who is handling calls
| Person | Calls | Rate | Qualification |
|---|---|---|---|
| Priya | 131 | 22% | 3.9 |
| Arjun | 104 | 20% | 3.4 |
| Simran | 80 | 14% | 2.3 |
Booked rate, and qualification out of 5.
Talk ratio
Priya54%
Arjun61%
Simran72%
Your teamCaller
How each call was handled, out of 5.
This call
Qualification 2.5Never asked when he wanted to start.
Resolution 3.0Callback promised, no date agreed.0:49
Team average
Nothing changes for your team.
No new phone system
Keep your numbers and call tracking.
Nothing to install
Your front desk works exactly as today.
No bot on the call
Calls are read only after they end.
Try it on your own calls.
14 daysfree
- 100 credits. One credit is one call, fully read.
- No card to start.
- Calls that fail to transcribe are not charged.
Questions owners ask
Do I need to change how calls come in?
No. Connect Ringba, a Google Drive folder or a Google Sheet of recording links, or upload files.
Which languages does it understand?
English, Hindi and Hinglish, including calls that switch between them, plus 100+ other languages.
How do I know a finding is right?
Every finding links to the line it came from, with a timestamp. Money figures are marked as estimates.
Does it call my customers?
No. CallIntel only reads recordings after the call. There is no dialler and no AI calling agent.
Who can hear my calls, and where are they stored?
Only the people you invite to your workspace, plus the transcription provider that turns each recording into text. Recordings are stored in the EU for as long as your workspace exists, and you can have any call or the whole account deleted by asking.